どのようにお手伝いできますか?

専任のサポートチームが24時間365日、ご質問や問題に対応いたします。即座のサポートにはライブチャットを開始するか、support@swapped.comまでメールでお問い合わせください。通常10分以内に返信いたします。

知っておくべきすべて

お探しの情報が見つかりませんか?こちらでよくある質問をご確認いただくか、ライブサポートにお問い合わせください。

ライブチャットを開く

どのようにお手伝いできますか?

When you buy or sell crypto through the Swapped.com platform as an EU/EEA user, Northstake ApS is the direct counterparty to your transaction.

This is why the charge appears under the Northstake name rather than Swapped.com on your bank or card statement.

Your transaction was processed correctly.

本人確認はどのように完了しますか?

Northstake ApS is a MiCA-licensed crypto-asset service provider based in Denmark.

Northstake is Swapped.com's regulated partner in Europe, authorised to provide crypto-asset exchange services to EU/EEA residents under the EU Markets in Crypto-Assets Regulation (MiCA).

どの価格で売買できますか?

Swapped.com is a technology provider. We build and operate the infrastructure that powers crypto-asset exchange services globally.

For EU/EEA users, the regulated service is provided by Northstake ApS under their MiCA authorisation.

Swapped.com does not directly offer or market crypto-asset services to EU/EEA residents.