어떻게 도와드릴까요?

저희 전담 고객지원팀이 24시간 언제든지 궁금한 점이나 문제를 도와드릴 준비가 되어 있습니다. 즉시 도움이 필요하시면 라이브 채팅을 시작하시거나 support@swapped.com으로 이메일을 보내주세요. 보통 10분 내에 답변드립니다.

알아야 할 모든 것

찾고 계신 정보를 찾지 못하셨나요? 여기서 자주 묻는 질문들을 확인하시거나, 라이브 고객지원에 문의해 주세요.

라이브 채팅 시작

어떻게 도와드릴까요?

When you buy or sell crypto through the Swapped.com platform as an EU/EEA user, Northstake ApS is the direct counterparty to your transaction.

This is why the charge appears under the Northstake name rather than Swapped.com on your bank or card statement.

Your transaction was processed correctly.

신원 확인은 어떻게 완료하나요?

Northstake ApS is a MiCA-licensed crypto-asset service provider based in Denmark.

Northstake is Swapped.com's regulated partner in Europe, authorised to provide crypto-asset exchange services to EU/EEA residents under the EU Markets in Crypto-Assets Regulation (MiCA).

어떤 가격으로 사고팔 수 있나요?

Swapped.com is a technology provider. We build and operate the infrastructure that powers crypto-asset exchange services globally.

For EU/EEA users, the regulated service is provided by Northstake ApS under their MiCA authorisation.

Swapped.com does not directly offer or market crypto-asset services to EU/EEA residents.